Sharing Hidden Know-How: How Managers Solve Thorny Problems With The Knowledge Jam (J-B Us Non-Franchise Leadership)
Sharing Hidden Know-How: How Managers Solve Thorny Problems With The Knowledge Jam (J-B Us Non-Franchise Leadership) by Nancy M. Dixon is available at Global Books.
Publication Year: 2011
This business guide introduces the "Knowledge Jam," a structured process designed to facilitate the transfer of tacit knowledgeâthe "hidden" expertise and insights that experienced employees carry in their heads. It provides a practical framework for managers to bridge the gap between those who have critical know-how and those who need it to solve complex organisational problems.
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