Best Practices In Customer Service
Author :Zemke
Condition : Used-VGood
Binding : Softback-Large
Pages : 425
Publisher : Amacom
Language : N/A
Publication Year : N/A
"Why should my employees and I care about delivering great service? How can I learn more about customer needs and desires? How do other companies deliver superior service? How do I build long-term relationships with customers? The litany of customer service questions goes on and on...Best Practices in Customer Service is a one-stop resource designed to help anyone involved in customer service answer these questions and more.
Author :Zemke
Condition : Used-VGood
Binding : Softback-Large
Pages : 425
Publisher : Amacom
Language : N/A
Publication Year : N/A
"Why should my employees and I care about delivering great service? How can I learn more about customer needs and desires? How do other companies deliver superior service? How do I build long-term relationships with customers? The litany of customer service questions goes on and on...Best Practices in Customer Service is a one-stop resource designed to help anyone involved in customer service answer these questions and more.
